Telkomsel is the fastest mobile operator in Indonesia. This is according to Ookla’s report for the fourth quarter of 2023. The mobile operator also leads in download speeds, reaching 31.14 Mbps, a position that will remain unbeatable in 2023.
In terms of latency, Telkomsel has also consistently excelled. The figure for this period was 45ms. In the same period, Indonesia ranked 126/178 countries in fixed broadband. The recorded speed was 27.87 Mbps.
The Fastest Mobile Operator in Indonesia
At Mobile World Congress 2024 in Barcelona, Spain, Telkomsel was recognized by Ookla as the fastest and broadest mobile operator in Indonesia. Ookla, a provider of Internet speed testing services, released the results of its analysis for the period July to December 2023, during which Telkomsel’s broadband network reached 97% of the Indonesian population.
These results make the operator with the widest network (best mobile coverage) in the Ookla Speedtest Awards with a coverage score of 889 points.
Telkomsel launches MyTelkomsel Super App
As the leading digital telecommunications service provider in Indonesia, Telkomsel reaffirmed its commitment to provide the best service to its customers by launching the My Telkomsel Super App in conjunction with the Telkomsel Awards 2024 on July 17, 2024 at the Indonesia Arena Jakarta.
The app is available to provide many unique features such as digital lifestyle services such as health, travel, payment, entertainment and commerce, allowing customers to track their travel performance, book transportation and check flight status, shop and pay their bills. applications to watch videos, listen to music, read articles and play games directly on the MyTelkomsel super app.
Grapari, Telkomsel’s Service Center
GraPARI means Graha Pari Shraya. This is the name of Telkomsel’s customer service center. Currently, Telkomsel GraPARI has developed a lot. This is evidenced by the availability of MyGraPARI and GraPARi Online.
MyGraPARI is Telkomsel’s self-service application that can fulfill a number of customer needs such as top-up, card exchange and Telkomsel Halo bill payment.
First 5G service in Indonesia
At the 2018 Asian Games, Telkomsel introduced the first 5G technology experience in Jakarta and Palembang as the host city. This super-fast network technology experiment was the first in Indonesia.” Later in 2019, Telkomsel became the first mobile operator to test 5G services in Batam and Jakarta. The 5G internet speed during the test reached 1,169 Mbps or 1.1 Gbps.